Performance Metrics
Logistics Management refers to the systematic coordination and movement of goods, information, and resources from one location to another in an efficient and cost-effective manner. It involves the planning, implementation, and control of the flow of goods, services, and related information from point of origin to point of consumption to meet customer requirements. Logistics Management encompasses various activities such as transportation, warehousing, inventory management, order fulfillment, demand forecasting, and reverse logistics, with the ultimate goal of maximizing customer satisfaction while minimizing costs. It plays a critical role in Supply Chain Management by ensuring that products are delivered to customers on time and in the required quantity and quality, thereby contributing to overall business performance improvement.