Total Quality Management Techniques
Supply Chain Management (SCM) is a strategic approach that coordinates and manages the entire flow of goods, services, and information from raw materials sourcing to end customers, ensuring business continuity, efficiency, and quality across all stages. It encompasses procurement, production planning, inventory management, logistics, distribution, and customer service, with a focus on optimizing processes, reducing costs, enhancing collaboration, and meeting customer expectations. By integrating Total Quality Management (TQM) principles, SCM aims to deliver high-quality products consistently while continuously improving supply chain performance, thereby driving business success.