Strategic Management

Definition of Strategic Management as it relates to Business, Human Resource Management, Management

Quality Management refers to the systematic and scientific approaches implemented within an organization to ensure that its products, services, and processes meet or exceed stakeholders' expectations. This discipline focuses on continuous improvement, risk management, defect prevention, and customer satisfaction, thereby fostering a culture of excellence and efficiency in all aspects of business operations. It is integral to Management, Human Resource Management, and Business functions as it drives operational effectiveness, enhances organizational performance, and contributes to sustainable growth. Quality Management employs tools such as statistical process control, root cause analysis, and quality audits to monitor, evaluate, and optimize quality-related activities, ensuring that an organization consistently delivers value to its customers.

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