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Robotic Process Automation (RPA) refers to the use of software tools, known as "robots", to automate repetitive business processes. These robots mimic human actions by interacting with IT applications in the same way a human would: by launching applications, navigating systems, filling in forms, and extracting data. By doing so, RPA frees up human workers for higher-value tasks, improves efficiency, reduces errors, and lowers operational costs. It is particularly useful in areas such as finance, accounting, and customer service, where repetitive tasks are common. In the context of Technology and Artificial Intelligence, RPA represents a practical application of AI, leveraging advances in machine learning and natural language processing to improve automation capabilities and expand the range of processes that can be automated.