Quality Control Procedures
Quality Assurance (QA) is a systematic process aimed at ensuring that products, services, and processes meet specified requirements and quality standards in the context of business operations. It involves planning, executing, and monitoring activities to prevent defects or errors, thereby enhancing customer satisfaction and fostering continuous improvement. Quality Control (QC) is a subset of QA focusing on detecting and eliminating defective products or services after production, while Business Analysis (BA) deals with identifying business needs and determining solutions to address those needs. QA encompasses these functions as part of its broader mandate to ensure that the overall quality management system is effective and efficient in meeting organizational objectives.