Chatbots and Virtual Assistants
Chatbots and Virtual Assistants are AI-powered software programs designed to simulate conversation with users, typically via text or voice commands. These digital assistants are programmed to understand natural language and assist users with tasks such as answering questions, providing information, or completing transactions. Chatbots and Virtual Assistants can be integrated into websites, messaging platforms, and mobile apps to enhance user experience and streamline customer service interactions.