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Airline customer service refers to the assistance and support provided to passengers before, during, and after their flight. This can include services such as booking flights, handling inquiries and complaints, processing refunds or cancellations, providing information on flight status and delays, assisting with baggage issues, and ensuring overall customer satisfaction. Airline customer service agents are trained to effectively communicate with passengers and resolve any issues or concerns in a timely and professional manner. The goal of airline customer service is to ensure a positive and seamless travel experience for passengers.